Feeding the trolls
May 31, 2011
Today, after reading Zed Shaws latest blog post, I did something really stupid.
Of all internet phenomena I’ve come in contact with, trolling is probably the worst. And although I think Zed is not helping the situation by being so harsh, I can understand why he is really, really pissed off.
In response to this, I started a repo on Github of known trolls. I tweeted about it and Mentalizer correctly pointed out that my repo was more or less an act of trolling in itself. Such a list is worthless without some kind of public criteria for who goes on there, or at least some sensible definition of “trolling”. I offered neither, and I wasn’t prepared to put in the effort, making my initiative decidedly half-assed.
So my public repo of trolls was a bad idea. What do we need instead?
Another bad idea
Here is another well intended but probably really bad idea. I’ll build a site that allows you to propose trolls and allows registered users to vote up their troll-ranking. It will be complete with an API to retrieve someone’s troll-score and automatically blacklist them from your site.
Why is this a bad idea? Well obviously, if I actually built such a site, I would be the first name on the list, voted up by hundreds of actual trolls. So by my own definition, I’d be a troll. If this became popular (which it would have to in order to fullfill its goal), it would become a warzone of mudslinging and attempts to destroy people’s reputation.
This is not the first time I have thought about how to help the internet getting rid of trolls, but hopefully it will be the last, because I feel like I’m wasting my time. I think it would be a huge accomplishment to reduce the amount of trolling to a tolerable level, on the same scale as what Google is doing to fight spam or what Stack Overflow is doing to fight ignorance.
But it all comes back to the old advice: Don’t feed the trolls. By creating any public list, voting based system or whatever, I would be feeding the trolls. My problem is that I don’t really understand the psychology of trolls, so I keep thinking up all kinds of elaborate systems which all fail in the same way: By acknowledging the trolls, feeding them.
Fighting something by ignoring it is really hard.